FAQ

Frequently Asked Questions (FAQ)

1. What is the ketogenic (keto) diet?
The ketogenic diet is a low-carb, high-fat eating plan that encourages the body to enter a state of ketosis. In ketosis, your body burns fat for energy instead of carbohydrates, which can help with weight loss and improve energy levels.

2. What products do you offer?
We offer a variety of keto-friendly products, including low-carb snacks, keto-approved ingredients, supplements, and beverages to help you maintain your keto lifestyle.

3. Are your products suitable for beginners?
Absolutely! Our products are designed for both beginners and experienced keto followers. We also provide easy-to-follow recipes and tips to help beginners ease into the ketogenic lifestyle.

4. How can I place an order?
You can browse and purchase products directly from our website. Just add your desired items to the cart, proceed to checkout, and follow the instructions to complete your purchase.

5. Do you ship nationwide?
Yes, we offer nationwide shipping across the Philippines. Shipping fees and delivery times will vary depending on your location.

6. Can I follow the keto diet if I have certain health conditions?
We always recommend consulting with your healthcare provider before starting any new diet, especially if you have pre-existing health conditions or are on medication.

7. How do I know if I’m in ketosis?
Common signs of ketosis include increased energy, reduced appetite, and a metallic taste in your mouth. You can also use ketone test strips to check if your body is in ketosis.

8. Do you offer meal plans or personalized coaching?
Currently, we do not offer personalized meal plans or coaching, but we provide plenty of free resources, tips, and recipes to guide you on your keto journey.

9. Can I return or exchange products?
We accept returns or exchanges for products that are damaged or defective upon delivery. Please contact our customer service within 7 days of receiving your order for assistance.

10. How can I contact customer service?
You can reach our customer service team via email at ketolifestyle.marketing@gmail.com or through our Facebook page for any inquiries or concerns.